Fix Rejected Mail

If you are trying to send email to address@cs.purdue.edu and your mail is being rejected, this is the place to resolve it.

Typically, we remedy the situation by adding an explicit whitelist entry. However, if the problem is more complicated, we may need more detailed information.

The best information is the un-altered SMTP rejection response generated by our SMTP server. If you have that, paste it into the form below.

However, if you are using Microsoft Exchange, it is very likely that the message has been modified in a way that makes it useless, so please provide as much information as possible.

Your email address (required):

The address you were trying to send to (required):

The date and time (include timezone) you sent the message:

The entire rejection message:
(you can delete the original message content)

Any additional information:

Confirmation Code: 3891

Enter Confirmation Code (required):

(This is to verify that it this submission is being done by a human.)